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Cybercrime against seniors is surging, with $7.75B reportedly lost in 2025

Baby Boomer, Cryptocurrency, Cybersecurity, FBI, Gen X, HWmember, Mortgage, Retirement, Reverse /

Americans ages 60 and older filed 201,266 complaints with the FBI’s Internet Crime Complaint Center (IC3) in 2025. And they reported losses totaling $7.75 billion — a 59% increase over the prior year, according to the agency’s annual report. The average loss per senior victim was $38,500, with more than 12,400 older complainants losing more […]

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Friday Harbor adds Schilling, Stayton to bolster lender-facing teams

Customer service, HWmember, Mortgage, People Movers, Team Leaders, Technology /

Seattle-based Friday Harbor, an AI-powered mortgage underwriting platform, has hired two mortgage industry veterans, naming Kate Schilling as director of sales and Melina Stayton as customer success manager, the company announced Monday. Schilling brings more than 13 years of mortgage experience to the newly created sales role. Stayton adds nearly 15 years of banking and

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Interactive dashboards: A move from optional to essential

Artificial Intelligence, Contributors, HWmember, Mortgage, Opinion, Origination, Technology /

Mortgage servicers and their partners need dashboards for speed and transparency. Interactive dashboards are a practical application of business intelligence (BI) technology, designed to make data accessible and actionable for day-to-day decisions. Microsoft Power BI and similar platforms allow users to filter, drill, and visualize data in an interactive way. Many leading dashboard platforms also

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As retirement slips further away, workers prioritize stability and senior home equity

Affordability, Aging in Place, Baby Boomer, Gen X, HWmember, Mortgage, NRMLA, Retirement, Reverse, Reverse Mortgage Daily /

America’s workers are clinging to their jobs at a decade-low quit rate of 2%, driven by fear rather than fulfillment, new data shows. The research from Economist Enterprise surveyed 2,063 full-time employed Americans ages 18 to 62 across industries, including energy, manufacturing, media, financial services and government. It found that 62% of workers now prioritize

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Unison faces more legal trouble over allegedly deceptive home equity agreements

Colorado, Home Equity, HWmember, Lawsuit, Legal, Mortgage, Reverse, Unison /

A newly filed class-action lawsuit accuses home equity investment (HEI) company Unison of misleading homeowners and structuring its products in ways that leave customers with far less equity than expected. The complaint, filed April 6 in the U.S. District Court for the District of Colorado by plaintiffs Katharine and Charles Kane, alleges that Unison and

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New American Funding adds One Goal Mortgage

Iowa, Loan Officer, Mortgage, Nebraska, New American Funding, Origination, People Movers, Team Leaders /

New American Funding (NAF) expanded its Midwest footprint with the launch of One Goal Mortgage powered by NAF, a new branch serving the Omaha, Nebraska, metro area and southwest Iowa, the company announced this week. The move gives the California-based independent mortgage lender its first physical branch presence in Nebraska. The One Goal Mortgage team

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PAM appraisal platform targets AMC fees, seeks to give lenders more control

AMCs, Appraisals, Appraisals and Valuations, HWmember, Mortgage, Regulatory Compliance /

A new appraisal management platform is aiming to upend the traditional role of appraisal management companies (AMCs) by allowing mortgage lenders to oversee the process internally while maintaining regulatory compliance. The platform, known as PAM, or Private Asset & Management Group LLC, is designed as a web-based system that enables lenders to manage appraisal workflows

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New Cheval Holdings acquires Surge, appoints Jimmy Gillespie as CEO

HWmember, Mergers and Acquisitions, Mortgage, Mortgage Broker, People Movers, Technology, Wholesale Lending /

Surge, a partner intelligence platform for wholesale mortgage lenders, has been acquired by New Cheval Holdings as the wholesale channel faces tighter scrutiny on broker oversight and market share pressure from retail and direct-to-consumer lenders. The transaction brings dedicated ownership and institutional backing to a platform used by wholesale lenders that are regularly ranked among

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loanDepot, Figure team up on streamlined home loan and equity products

Anthony Hsieh, Figure Technologies, Home Equity, HWmember, loanDepot, Mortgage, Origination, Partnerships, Technology /

loanDepot announced Thursday that it has formed a strategic partnership with Figure Technology Solutions to power a new “express-path” home loan product through loanDepot’s mello platform. Under the agreement, loanDepot will integrate Figure’s proprietary credit and loan underwriting engine into its mello technology stack and point-of-sale system. The integration is designed to allow loanDepot to

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Proprietary reverse mortgage volume eclipses HECM production for the first time

HECM, HWmember, Mortgage, New View Advisors, Reverse, Reverse Mortgage Daily /

New View Advisors this week released its Proprietary Reverse Mortgage Production Index for the first quarter of 2026, with the data showing that private-label loan products have grown to new heights. The quarterly index provides an estimated dollar volume for newly originated proprietary reverse mortgages in the U.S. The company reported that from January through

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