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quality control

Mortgage defects stabilize as lenders face quality control issues

ACES Quality Management, Artificial Intelligence, HWmember, LendingLife, Loan buybacks, Mortgage, Origination, quality control, Technology, Underwriting /

Mortgage lenders are seeing loan defects stabilize after several volatile years, but shifts in interest rates and loan volumes continue to expose weaknesses in quality control (QC), according to ACES Quality Management CEO Trevor Gauthier and chief operating officer Phil McCall. In an interview with HousingWire, Gauthier and McCall highlighted staffing cuts, refinance surges and […]

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Mortgage defects are growing in prominence

ACES Quality Management, HWmember, Mortgage, Origination, quality control, Regulatory Compliance, Underwriting /

The share of mortgage with critical defects rose for the second straight quarter as more borrowers tapped home equity through cash-out refinances. That’s according to ACES Quality Management‘s QC Industry Trends Report for the second quarter of 2025. The report, which was released Tuesday and analyzes post-closing quality control data derived from the company’s software,

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Ocrolus adds automated conditioning to mortgage tools

Compliance, Encompass, HWmember, Mortgage, quality control, Technology, Underwriting /

Ocrolus, an AI-powered data and analytics platform for credit decisioning, recently announced it’s adding automated conditioning to its suite of products. The new solution allows mortgage lenders to move faster, increase loan quality and reduce compliance risk. The new capabilities, announced at the Mortgage Bankers Association’s Annual Convention and Expo in Las Vegas in mid-October,

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Rocktop’s Cade Thompson on inefficiencies in mortgage lending

Artificial Intelligence, HWmember, Mortgage, Mortgage and Housing Layoffs, quality control, Technology, Underwriting /

Fannie Mae‘s latest Mortgage Lender Sentiment Survey points to a growing trend of lenders that want to make the mortgage process and its various components as efficient as possible. In 2025, lenders ranked streamlined business processes, reduced costs and consumer-facing technology as their leading priorities. Every touch point in a mortgage’s life cycle — from

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Income eligibility defects drive mortgage quality decline

ACES Quality Management, Appraisals, HWmember, Income verification, LendingLife, Mortgage, Origination, quality control, Underwriting /

Loan quality risks amid ongoing mortgage market challenges are continuing to emerge, according to the newest QC Industry Trends Report from ACES Quality Management, which tracks post-closing quality control data from its platform. The overall critical defect rate in the first quarter of 2025 climbed to 1.31%, ending two straight quarters of improvement and up

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LoanLogics finds persistent 11.5% error rate in US mortgage files

HWmember, Loan buybacks, LoanLogics, Mortgage, Non-QM, quality control, Technology /

Audit software and automation solutions company LoanLogics announced Tuesday that 11.5% of all U.S. mortgage file content was missing or erroneous over the past 10 years, according to an analysis of internal data. LoanLogics provides technology used to originate, manufacture, audit and service loans. Its systems process more than half of all U.S. mortgages each

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Mortgage defects saw a dramatic decline in 2024

ACES Quality Management, HWmember, Mortgage, quality control, Regulatory, Underwriting /

The national critical defect rate for mortgages fell to 1.16% in the fourth quarter of 2024. That marked the second-lowest level on record, according to a report released Thursday by ACES Quality Management. For the entire calendar year of 2024, the average critical defect rate was 1.52%, down 9.52% from 2023. Post-closing quality control data

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