Mortgage

Rocket revamps real estate arm, moves home search to Redfin

Rocket Companies has begun to reshape Rocket Homes, its real estate subsidiary, following the closing of its acquisition of Redfin. The changes include sunsetting Rocket Homes’ search portal, consolidating agent networks and executing layoffs. Users who visit the Rocket Homes website are now met with a message stating they “can search for homes on Rocket […]

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From order-taker to ally: Reinventing customer success in mortgage tech

Our industry stands at a critical crossroads in the rapidly evolving mortgage technology landscape. For decades, customer service teams have been relegated to roles as reactive problem solvers and order-takers who simply put out fires as they arise. Still, the future of mortgage technology demands a radical reimagining of what customer success truly means. With

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Trigger lead ban bill advances to Trump’s desk

The Homebuyers Privacy Protection Act (H.R. 2808) passed through the U.S. Senate with unanimous consent and without amendments late Saturday. The legislation gained approval from the U.S. House of Representatives earlier in June. The legislation is designed to enact a national prohibition on the misuse of trigger leads. Under this act, companies are prohibited from

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Tech Pulse: ICE posts strong earnings; bill pushes unconverted crypto in mortgage

Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: ICE posts $851M profit in Q2 2025, raises revenue guidance Intercontinental Exchange reported $851 million in net income for the second quarter and a return to profitability in

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The Fed could cut rates in September. Mortgage pros are skeptical of the impact

While many expect the Federal Reserve to cut interest rates at its September meeting, mortgage professionals caution that even if it happens, it won’t significantly impact the industry. Loan officers have encouraged borrowers to continue with their home loan applications. They note that home sellers and builders are offering concessions to lower rates, while lenders

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Adriana D. Kugler resigns as Federal Reserve governor

The Federal Reserve Board announced on Friday that Adriana D. Kugler will step down from her position as governor. Kugler, whose term was set to expire at the end of January 2026, joined the board of governors in September 2023 after being nominated by former President Joe Biden. She submitted her letter of resignation to

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Rocket returns to profitability in Q2, yields early benefits from Redfin deal

Rocket Companies, the parent of Rocket Mortgage, has returned to profitability despite a challenging second quarter for the mortgage industry, marked by economic uncertainties in the U.S. The company is now focusing on integrating the recently acquired real estate brokerage firm Redfin, which has already shown early benefits. In the second quarter, Rocket reported a

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Mortgage application payments decline in June

Homebuyer affordability improved in June, as evidenced by the national median payment for purchase mortgage applicants decreasing to $2,172 — down from $2,211 in May. That’s according to the Mortgage Bankers Association (MBA)’s Purchase Applications Payment Index (PAPI), which measures how new monthly mortgage payments vary across time relative to income, using data from MBA’s

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New loan opportunities uncovered: ICE’s innovative approach to integrated borrower engagement

ICE is rewriting the playbook on how lenders engage with customers across the homeownership journey. Matt Dowd, VP of Product Management at ICE, shares the company’s strategy to unify its origination and servicing solutions, allowing lenders to more easily identify, engage and convert opportunities within their existing portfolios to drive business growth. This integrated approach

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Trump signs VA foreclosure prevention bill into law

President Donald Trump on Wednesday signed Rep. Derrick Van Orden’s bill, the VA Home Loan Program Reform Act, into law after it received approval last week from the Senate. The VA Home Loan Program Reform Act will reform the U.S. Department of Veterans Affairs (VA) mortgage program by adding a partial claim option — a

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