Zillow

Redfin rolls out ChatGPT app for real estate searches

Redfin, which is now owned by Rocket Companies, is following in Zillow’s footsteps and launching an app integration with OpenAI’s ChatGPT.  The company announced Friday that ChatGPT users now have access to a Redfin app within the platform that allows users to locate property listings relevant to their home search parameters and chat with the […]

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Zillow workforce reduced by 3% amid annual performance reviews

A Zillow spokesperson has confirmed to HousingWire that the real estate listing portal giant has terminated approximately 200 employees or roughly 3% of the firm’s total workforce in recent weeks. The company confirmed that the cuts were widespread throughout the company and not concentrated to any particular business segment. According to the company, these were

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Zillow sued for steering buyers to its mortgage unit

Zillow is facing another antitrust lawsuit, this time from a real estate agent who described the company’s efforts to steer homebuyers to its allegedly less competitive mortgage business.  Processing Content Stephanie Dupuis, an agent with a team based across the Puget Sound from the Seattle real estate listing giant, filed her class action last week

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Does the Compass-Anywhere merger spark new phase in portal wars?

The completion of Compass’s acquisition of Anywhere Real Estate has led to the creation of a real estate brokerage monolith, the size and scale of which the industry has never seen.  Compass’s new size combined with its stance on private listings and current legal battles with Zillow and Northwest MLS (NWMLS) have led many to

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Why most buyers hire the first agent they talk to

Zillow’s 2025 Consumer Housing Trends Report for Agents shows that more than one-third (36%) of home sellers now find their agents online, a sharp increase from just 15% in 2018. Among buyers, 33% said online research played a significant role in selecting an agent. At the same time, repeat buyers now account for a majority

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Google’s MLS listings via HouseCanary reignites IDX policy debate

The news that Google is now displaying property listings in mobile search results for homes in certain markets, powered by a partnership with HouseCanary subsidiary ComeHome, has perhaps unsurprisingly sparked a bit of a debate online.  As with Zillow’s announcement of its app integration with ChatGPT in October, the crux of the issue for many

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Biggest stories in 2025: Rocket, Redfin enters the portal wars

From lawsuits to mergers and acquisitions at a scale never seen before in real estate and everything in between, 2025 was full of twists, turns and surprises for the housing industry. HousingWire is rewinding and breaking down the biggest storylines in the real estate industry from this past year. There is no doubt that 2025

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Supreme Court denies REX’s request to rehear petition

The Supreme Court will not be taking up Real Estate Exchange (REX)’s appeal of a Ninth Circuit Court of Appeals ruling in REX’s long-running antitrust suit against the National Association of Realtors (NAR) and Zillow. The nation’s highest court denied REX’s rehearing request in a ruling on Monday. No reason was given for its refusal.

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Study finds Zillow home estimates improve buyer, seller outcomes

A new study found that Zillow’s automated home valuation tool, the Zestimate, improves pricing efficiency in residential real estate transactions and delivers measurable benefits to buyers and sellers like. The research, published in Marketing Science — a peer-reviewed journal of the Institute for Operations Research and the Management Sciences — concluded that Zillow‘s tool reduces

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MRED challenges Zillow’s claims of imminent listing feed disruptions

The spat between Zillow and Midwest Real Estate Data (MRED) continues on. Over the weekend, the Chicago-based MLS sent an email, obtained by HousingWire, to members warning them that the listing portal’s industry relations team is contacting MRED subscribers and allegedly threatening to contact their home seller clients. MRED stated that it’s anticipating disruptions to

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