Zillow

Zillow’s Follow Up Boss privacy policy changes spark industry debate

Zillow Group is making changes to Follow Up Boss’s privacy policy and many in the real estate industry are taking issue with the changes.  Earlier this month, Zillow informed users of Follow Up Boss, which it acquired in 2023, that a new privacy policy is set to go into effect on November 15, 2025. The […]

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Zillow’s mortgage revenue up 36% on purchase volume growth

Zillow Group posted $10 million in net income in the third quarter, turning around a $20 million loss from the year ago period, as its mortgage revenue rose 36% during the time frame. The growth in its mortgage line, which includes both Zillow Home Loans and the marketplace where consumers can search for rates, was

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Zillow focuses on consumers, agents to fuel future growth

It has been a messy few months for Zillow Group, including a copyright lawsuit from CoStar, a class action consumer RESPA suit, and antitrust suits from both Compass and the Federal Trade Commission (FTC). While some of the listing portal giant’s competitors have said that it is a company of the past, Zillow executives are

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Tech Pulse: MLS AI debate; CoStar disputes Zillow announcement

Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: It’s up to MLSs to decide if the Zillow-ChatGPT integration violates IDX policies The National Association of Realtors (NAR) said individual MLSs must determine whether Zillow’s ChatGPT integration

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Zillow removes Matterport tours amid CoStar API dispute

As tensions between CoStar Group and Zillow continue to heat up, Zillow has claimed that CoStar did not renew its Matterport API agreement.  CoStar closed its $1.6 billion acquisition of Matterport in March, meaning that it would be up to CoStar to decide if it wanted to renew the API agreement with Zillow. Matterport and

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Tech Pulse: Are MLS policies built for the ChatGPT era?

Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: Are MLS policies built for the ChatGPT era? Zillow‘s integration with ChatGPT has ignited a debate over MLS compliance, with industry leaders examining the implications for data privacy

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Tech Pulse: Mortgage leaders stress forward thinking

Welcome back to Tech Pulse — HousingWire‘s weekly series rounding up the latest in technology news, including tools, integrations and trends that impact mortgage and real estate. Here’s what happened this week: Mortgage execs advise lenders to embrace technology or risk falling behind Lenders were urged to embrace technology and adapt to a changing mortgage market at HousingWire‘s 2025 Mortgage

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Former Zillow Flex agent on who benefits from Premier agent class action lawsuit

In full transparency: My former Dayton, Ohio real estate team is one of Zillow’s top-performing Flex partners, closing a significant number of Flex deals every month. I understand how the program works — the good, the bad and the fine print. When I read about the new class-action lawsuit accusing Zillow of misleading consumers through

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Zillow and Housing Connector help 10,000 people find homes

Amid one of the most severe housing crises in U.S. history, Zillow and Housing Connector, a tech-powered nonprofit, are celebrating a milestone in combating homelessness. Together, the organizations have helped 10,000 people find stable homes. What began in 2019 as a local solution in Seattle has evolved into a national model for unlocking private-market housing

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Zillow’s ChatGPT integration could redefine — or violate — MLS policies

Zillow made waves on Monday when it announced an app integration with OpenAI’s ChatGPT. Through the integration, consumers can type a description of what they’re looking for in a property into ChatGPT, and it will provide them with listings complete with photos, maps and pricing, all powered by Zillow.  This integration differs from other recent

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