Artificial Intelligence

Fello’s next big move: Bringing AI-powered human touch to the mortgage industry

As borrower expectations for personalized, timely communication rise, loan officers are turning to AI-powered tools to stay competitive. Intelligent automation is no longer a future vision but a present necessity that helps lenders scale personalization, deepen client relationships, and uncover new opportunities. Ryan Young, founder and CEO of Fello.ai, recently shared how AI is transforming […]

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Tech Pulse: Fannie Mae targets fraud, DirectOffer launches AI assistant

Welcome to Tech Pulse — a new weekly series rounding up the latest in technology, including tools, integrations and trends impacting mortgage and real estate. Here’s what happened this week: Fannie Mae partners with Palantir to detect, prevent mortgage fraud Fannie Mae has teamed up with Palantir Technologies to crack down on mortgage fraud. The

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New platform aims to ease California down payment burden

Zown, a real estate platform that offers upfront financial help to homebuyers, is expanding into California with a goal to ease the burden of down payments and elevated home prices. The service has launched in the Golden State after gaining traction in Canada, where it supported more than 250 homebuyers and facilitated $300 million-plus in

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4 obstacles banks face in getting a return on AI

As banks continue to invest in artificial intelligence software — at the end of last year, 40% of respondents in an American Banker survey said they planned to increase AI spending in 2025 — the question arises, are they seeing a return on this investment yet? In a follow-up American Banker survey released in May,

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How AI is already transforming—and improving—the mortgage underwriting process

AI-based tools are now substantially reducing both the time and labor of routine mortgage processing. Traditional procedural steps—such as employment proofing, income verification, fraud detection and title checks—have long resulted in an unnecessarily lengthy time for a mortgage application’s approval.  But the potential benefits of the AI revolution in mortgage lending aren’t just speculation; they are

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Building an empire starts with your POS 

Millennial homebuyers (born between 1981 and 1996) are reshaping the real estate landscape with their strong preference for digital tools and technology-driven experiences. As the largest cohort of homebuyers in the U.S., their tech-first approach influences how properties are marketed, searched and purchased.  Here’s the hard truth. If these buyers are looking online for lenders

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Bringing origination and servicing together with AI 

The mortgage industry has undergone significant changes over the past few decades. One of the most notable has been the separation of origination from servicing. This decoupling was initially driven by the desire for greater efficiency, specialization and the need to respond to growing regulatory and market pressures. However, recent technological advances, especially in artificial

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Mortgage lenders lag on compliance as tech evolves rapidly

Amid a surge in AI adoption and mounting cybersecurity threats, only 51% of nonbank mortgage lenders say they feel fully prepared to handle compliance risk — a warning sign in an industry that’s undergoing rapid digital transformation. That’s according to a new joint study from HFS Research and Cognizant. “Reinventing Non-Bank Mortgage Lending Journey in the Age of

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The Agency’s Rainy Hake Austin on leadership and AI integration

Rainy Hake Austin, president of The Agency, joined Tracey Velt on this week’s episode of the RealTrending podcast to discuss the evolving landscape of real estate leadership and operations. The Agency, which is ranked No. 13 by sales volume and is the fourth-largest largest privately held independent brokerage in the country, has expanded to nearly

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Rocket, CMG push towards one-stop-shop mortgage model

For mortgage originators, the push to become a “one-stop shop” and build lasting client relationships has taken on new urgency in light of current market pressures. “We really want to be able to meet the clients where they’re at,” Heather Lovier, chief operating officer at Rocket said during a panel discussion at the Mortgage Bankers

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