Artificial Intelligence

Brokerages are sleeping on AI: Here’s the playbook to wake them up

Let’s call it what it is: most brokerages are way behind on AI. Agents? They’re scrappy. They’re downloading ChatGPT apps, playing with Canva AI, and asking Midjourney to crank out listing flyers in 30 seconds flat. They’re moving fast because they have to. Meanwhile, broker-owners are still asking, “So… how exactly would we even use […]

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How “Narrow AI” is transforming mortgage servicing and cash flow management

The mortgage servicing industry faces significant challenges in managing cash flows efficiently. In real terms, the crux of the problem isn’t so much inefficiencies as it is transparency into the extent of the problem — in investor accounting, what you don’t know can hurt you. Lenders, investors, and borrowers are all impacted by this lack

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Anywhere Real Estate taps Vectara to overhaul title workflows

Anywhere Integrated Services (AIS), a division of Anywhere Real Estate, has selected artificial intelligence company Vectara to streamline its title creation process and centralize document retrieval systems. AIS — which supports brands including Century 21, ERA Real Estate and Sotheby’s International Realty — plans to use Vectara’s platform to address inefficiencies in title searches and

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Chase Home Lending CEO on AI, growth, and market volatility

Chase Home Lending CEO on AI, growth, and market volatility

Sean Grzebin stepped into the role of CEO of Chase Home Lending in November, armed with the advantage of having worked across functions at the bank since 2011. With a career that has taken him from PHH Mortgage in 1997, to Countrywide, to Goldman Sachs and then Chase, Grzebin has seen his share of market

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UWM rolls out AI tools to analyze rivals’ offers, virtually assist borrowers

United Wholesale Mortgage (UWM) is rolling out new artificial intelligence (AI)-powered tools designed to help brokers analyze competitors’ loan estimates and assist borrowers online. The tools aim to improve retention as refinancing activity is expected to rise. The company announced the launches during its UWM Live! event on Thursday in Pontiac, Michigan, amid intensifying competition

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UWM rolls out two AI-powered tools to give brokers edge

United Wholesale Mortgage announced the rollout of two artificial intelligence-powered tools designed to give mortgage brokers an added edge in competing for and retaining borrower business. One of the tools is an AI-powered voice bot named Mia, which acts as a personal assistant for brokers. The other tool, called LEO, helps brokers present more competitive

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FHA cites AI emergence as it ‘archives’ inactive policy documents

The technology posture of the federal government’s housing apparatus has been a hot topic of discussion for years. Advocates have advised — and sometimes warned — of the need to modernize the tech infrastructure at government housing agencies. With the dawn of artificial intelligence (AI) and its increasing dominance in the tech landscape, the Federal

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