Mortgage

Fannie Mae survey suggests lenders eye eNote growth in 2025

Fannie Mae on Thursday published the results of its latest Mortgage Lender Sentiment Survey. The report details lender experiences with eMortgage technology, including challenges to date, adoption plans and business priorities for 2025. The survey found that while most lenders (75%) are familiar with eNotes, only 22% currently use them. The top challenges cited to […]

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Cenlar’s Leslie Peeler on ‘disruptive AI’ for mortgage servicing

Artificial intelligence may be known for its speed, but in mortgage servicing, the real opportunity is in reshaping decades-long relationships with homeowners, according to Leslie Peeler, executive vice president and chief operating officer at Cenlar FSB. Speaking at HousingWire’s AI Summit on Tuesday, Peeler told the audience how her time at IBM shaped her view

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Shawn Malhotra talks Rocket’s vision for AI-powered, people-centered mortgages

Shawn Malhotra, the first chief technology officer in the history of Rocket Companies, says it’s pursuing an ambitious plan — to rewrite its entire operating system, from home search through mortgage servicing, on a foundation of artificial intelligence. The transformation will happen while Rocket integrates real estate brokerage Redfin and mortgage servicer Mr. Cooper Group,

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An end to pandemic-era loss mitigation provisions is not a return to norms

Servicers have known the loss mitigation waterfalls enacted during the COVID-19 pandemic were eventually going to change. But a recent acceleration of the new governance has left the industry with only six months to make critical adjustments to loss mitigation workflows. When the U.S. Department of Housing and Urban Development (HUD) issued a Mortgagee Letter

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OneTrust challenges mortgage coaching neutrality in suit over trade secrets

OneTrust Home Loans filed a lawsuit this week challenging the long-promoted neutrality of mortgage coaching programs, alleging the services were used by a rival to gain a competitive edge. The California-based lender is suing former loan officer Broch Lassig, mortgage coach Richard Ruby, and Ruby’s company, The Core Training, accusing them of misusing confidential business

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Social Security COLA could rise to 2.7% in 2026

The cost-of-living adjustment (COLA) for Social Security benefits could rise to 2.7% in 2026, up from this year’s 2.5%, according to estimates from The Senior Citizens League (TSCL). The COLA is based on the average Consumer Price Index for urban wage earners and clerical workers (CPI-W) for July, August and September, compared with the same

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Mesa, a membership platform for homeowners, announces $24M funding round

Mesa, a membership platform built for homeowners, announced on Wednesday a funding round of $24 million in debt and equity from partners in the housing, lending and home improvement space, bringing its total raised to over $33 million to date. Lowe’s and Paramount Residential Mortgage Group (PRMG) participated in the round, as well as Trinity

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How lenders can win loyalty by owning the whole home journey 

Mortgage lending has shifted into an experience economy. Interest rates dominate conversations, yet only 29% of borrowers who complete a rate-and-term refinance stay with their current servicer, according to ICE Mortgage Technology’s July 2024 Mortgage Monitor report.   Borrowers remember how they were treated long after they close their loan and that statistic signals a gap

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VA’s John Bell III stepping into new role at Office of Mission Support

Longtime U.S. Department of Veterans Affairs (VA) executive and mortgage professional John Bell III announced on LinkedIn that he’s leaving his role as executive director of the VA’s Loan Guaranty Service (LGY). Bell’s post on Monday touted his key accomplishments at the VA, such as increasing its mortgage market share from less than 1% to

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UWM’s Jason Bressler encourages broker use of AI to ‘control your own destiny’

United Wholesale Mortgage (UWM) chief technology officer Jason Bressler delivered a blunt message to mortgage professionals while on stage Tuesday at HousingWire’s AI Summit. The doom and gloom of high interest rates and industry consolidation aren’t going away soon, he said — but the practical use of artificial intelligence could give brokers a competitive edge. Lenders,

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